Empower, Delivered by Craighead Electric, is a broadband internet provider based in Jonesboro, AR, dedicated to delivering reliable, high-speed connectivity to Northeast Arkansas. After acquiring a local internet provider, empower turned to Simple Spark to create a seamless transition for customers, introducing them to a new billing system and outlining the changes ahead.

Our partnership with empower emphasizes customer education and engagement. From producing a comprehensive series of ‘how-to’ videos and supplemental infographics to developing branded content for social media and beyond, we’ve helped empower establish itself as a trusted, user-focused service provider. Our ongoing work ensures their customers stay informed, connected, and empowered.